I’m a digital product specialist with over 20 years of experience in UX/UI design, service design, user research and web analytics.
I started out working in arts development in Western Australia; creating exhibition media, managing websites, social media and technology infrastructure. I followed the web design and project management thread through the higher education sector, medical regulation, e-commerce and legal tech.
I’m now based in Manchester, UK working as a user-centred design consultant across a broad range of private and public-sector clients.
Skills
- UX and vector design
- Photography
- User research
- Service design
- Front-end development
- Writing, communication and facilitation
- Project & product management
- Analytics
- Proficient in French
My toolkit
- Design and photography: Figma, Balsamiq, Affinity Suite & DxO PhotoLab.
- User research: Optimal Workshop, UserZoom, Miro & Notion.
- Code: NHS & Gov.uk prototype kits, HTML5/CSS3, JavaScript & Tailwind CSS.
- CMS: Sitecore, WordPress, Salesforce, PowerApps.
- Discovery and documentation: Miro/Mural & Visio/Lucidchart (BPMN 2.0).
- Project management: Gitlab, JIRA & LiquidPlanner.
- Data visualisation: Google Data Studio, Power BI & Tableau.
- Office: Microsoft 365, iWork & Google Workspace.
Courses and Certifications
2023 | Agile Service Design | School of Good Services |
2023 | Affinity Designer / Photo / Publisher | Udemy |
2022 | Certified Usability Analyst | Human Factors International |
2022 | HTML5 / CSS3 / Bootstrap | Udemy |
2018 | Google Analytics Individual Qualification | Google Analytics Academy |
2018 | Advanced Google Analytics | Chartered Institute of Marketers |
2016 | GA / Google Tag Manager | Google Analytics Academy |
2015 | Project Planning and Management | University of Virginia (online) |
Education and training
2024 | DELF B1 French diploma | Institut Français Royaume-Uni |
2007 | Bachelor of Arts (Communication & Cultural Studies) | Curtin University |
2007 | Bachelor of Commerce (Public Relations) | Curtin University |